Terms of service

Terms of Service

This website is operated by Baxvo. Throughout this website, “we,” “us,” and “our” refer to Baxvo. Baxvo provides this website and all information, tools, and services available on it to you (the user) on the condition that you accept all terms, conditions, policies, and statements set forth herein.

By accessing this website and/or purchasing any goods from us, you use our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including other terms, conditions, and policies referenced herein and/or provided via hyperlinks. These Terms of Service apply to all users of this website, including but not limited to visitors, suppliers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using this website. By accessing or using any part of this website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access this website or use any services. If these Terms of Service are deemed an offer, acceptance is limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can view the most current version of these Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 — Eligibility, Access, and Account

By using our website or services, you represent that you are at least the age of majority in your state, province, or country of residence. If you allow a minor dependent to use our website or services through your device, account, or payment method, you are responsible for that minor’s activity.

To access certain features or place an order, you may be asked to provide information such as your name, email address, billing address, shipping address, phone number, and payment information. You represent and warrant that all information you provide is accurate, current, complete, and that you have the right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

We reserve the right to refuse service, suspend access, cancel orders, or terminate accounts at any time if we believe that these Terms have been violated, that fraud or abuse may be involved, or that such action is necessary to protect Baxvo, our customers, our partners, or our services.

Section 2 — Our Products

We make reasonable efforts to display and describe our products accurately. However, product colors, dimensions, packaging, accessories, and appearance may vary slightly from what is shown on your screen due to monitor settings, lighting, photography, manufacturing updates, or other factors.

All product descriptions, images, specifications, prices, promotions, and availability are subject to change at any time without notice. We reserve the right to discontinue any product, limit quantities, or restrict sales to any person, household, geographic region, or jurisdiction at our sole discretion.

Unless expressly stated otherwise, product information on our website is provided for general informational purposes only and should not be considered professional, technical, safety, medical, legal, or other specialized advice.

You are responsible for using all products safely, lawfully, and in accordance with any instructions, warnings, manuals, or applicable laws and regulations.

Section 3 — Orders and Acceptance

When you place an order through our store, you are making an offer to purchase the selected products. Your order is not accepted until we confirm acceptance and process your payment.

We reserve the right to accept, decline, cancel, or limit any order for any reason, including but not limited to suspected fraud, pricing or product errors, inventory limitations, shipping restrictions, payment issues, or orders that appear to be placed by dealers, resellers, distributors, or unauthorized commercial buyers.

If we make a change to or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.

Please review your order carefully before submitting it. Once an order has been accepted or processed, we may not be able to accommodate cancellation or modification requests.

Your purchases are subject to our Refund Policy, Return Policy, and Shipping Policy, as applicable.

Unless expressly authorized by us in writing, products purchased from Baxvo are intended for personal or household use and not for unauthorized resale, commercial distribution, or export.

Section 4 — Prices, Payments, Taxes, and Billing

Prices, discounts, promotions, and product availability may change without notice. The price charged for a product will be the price displayed at the time your order is placed, unless there is an obvious error.

We reserve the right to correct any pricing, product, shipping, promotional, or other errors at any time, including after an order has been submitted. If an error affects your order, we may contact you for instructions, cancel the order, or issue a refund.

Unless otherwise stated, prices displayed on our website do not include taxes, duties, customs fees, import charges, brokerage fees, shipping charges, handling charges, or other fees that may apply.

You are responsible for any applicable taxes, duties, customs fees, import charges, or other government-imposed fees associated with your purchase, unless we expressly state otherwise during checkout.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information. You represent and warrant that you are authorized to use the payment method provided and that all charges incurred by you will be honored by your payment provider.

We may use third-party payment processors to process payments. We do not store complete credit card information on our servers unless expressly stated and permitted by applicable law.

Section 5 — Shipping, Delivery, and Risk of Loss

Shipping times and delivery dates are estimates only and are not guaranteed unless expressly stated in writing. We are not responsible for delays caused by carriers, customs clearance, weather, labor disruptions, incorrect addresses, remote delivery locations, force majeure events, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for lost, delayed, returned, or misdelivered packages caused by incorrect or incomplete shipping information provided by you.

Once products are transferred to the shipping carrier, title and risk of loss may pass to you to the extent permitted by applicable law. If your package is lost, delayed, or damaged in transit, please contact us and the carrier so that we can assist where reasonably possible.

International orders may be subject to customs inspection, import duties, taxes, and fees. These charges are the responsibility of the recipient unless expressly stated otherwise at checkout.

Section 6 — Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and cancellations are governed by our Refund Policy and Return Policy. Please review those policies before making a purchase.

We reserve the right to refuse returns or refunds where products are used, damaged, altered, missing parts, returned outside the return window, or otherwise do not comply with our return requirements, except where prohibited by applicable law.

Refunds, when approved, will generally be issued to the original payment method. Shipping fees, handling fees, customs duties, import taxes, and return shipping costs may be non-refundable unless otherwise required by applicable law or stated in our policies.

Section 7 — Intellectual Property

All content on our website and services, including but not limited to trademarks, logos, brand names, product names, text, images, graphics, videos, audio, product reviews, page layouts, designs, features, and software, is owned by or licensed to Baxvo and is protected by copyright, trademark, trade dress, patent, and other intellectual property laws.

You may access and use our website and services for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, publish, display, perform, transmit, sell, resell, exploit, scrape, extract, or create derivative works from any part of our website or content without our prior written permission.

The name Baxvo, the Baxvo logo, and related product names, designs, slogans, and branding are trademarks or trade names of Baxvo or its affiliates. You may not use them without our prior written permission.

All third-party trademarks, logos, product names, and brand names appearing on our website are the property of their respective owners.

Section 8 — User Content, Reviews, and Feedback

If you submit, upload, post, email, or otherwise provide product reviews, comments, photos, videos, ideas, suggestions, feedback, testimonials, proposals, or other content to us or through our services, you grant Baxvo a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable right to use, reproduce, modify, publish, translate, distribute, display, and create derivative works from such content in any media for any lawful purpose, including marketing and promotional purposes.

You represent and warrant that you own or have all necessary rights to the content you submit and that your content does not violate any law, infringe any third-party rights, contain false or misleading information, contain malware, or include unlawful, defamatory, abusive, obscene, or otherwise objectionable material.

We may, but are not obligated to, monitor, edit, remove, or refuse user content at our sole discretion.

You are solely responsible for any content you submit and its accuracy. We do not assume liability for user content posted by you or any third party.

Section 9 — Third-Party Tools, Apps, and Links

Our website or services may include access to third-party tools, apps, payment processors, shipping providers, analytics tools, marketing tools, embedded content, or links to third-party websites.

We do not control and are not responsible for third-party websites, tools, services, content, policies, practices, or transactions. Your use of any third-party website, tool, or service is at your own risk and may be subject to that third party’s own terms and policies.

We are not liable for any harm, loss, damage, or dispute arising from your access to or use of third-party websites, products, services, resources, or content.

Please review third-party terms and policies carefully before engaging in any transaction or providing personal information to a third party.

Section 10 — Relationship with Shopify

Our store is powered by Shopify, which provides the e-commerce platform that enables us to sell products and provide services to you.

However, any sale or purchase made through our store is made directly between you and Baxvo. Shopify is not responsible for any aspect of the transaction between you and Baxvo, including product quality, order fulfillment, shipping, returns, refunds, customer service, warranties, injuries, losses, or damages arising from products purchased from Baxvo.

By using our services, you acknowledge that Shopify and its affiliates are third-party service providers and are not parties to your purchase transaction with Baxvo.

Section 11 — Privacy Policy

Your submission of personal information through our website or services is governed by our Privacy Policy. Please review our Privacy Policy for more information about how we collect, use, disclose, store, and protect your personal information.

Because our store is powered by Shopify and may use other third-party service providers, personal information you submit may be processed by Shopify and other service providers in order to operate our store, process payments, fulfill orders, provide customer service, improve our services, prevent fraud, and comply with legal obligations.

Your information may be transferred to, stored in, or processed in countries or regions other than your country or region of residence, including China, the United States, Canada, and other locations where our service providers operate, subject to applicable law.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally, information on our website or services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after you have submitted an order.

We have no obligation to update, amend, or clarify information on our website except as required by applicable law.

Section 13 — Prohibited Uses

You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to use our website, services, products, or content:

(a) for any unlawful, fraudulent, abusive, or malicious purpose;

(b) to violate any applicable international, federal, state, provincial, local, or other law, rule, or regulation;

(c) to infringe or violate our intellectual property rights or the rights of any third party;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, discriminate against, or threaten any person;

(e) to submit false, misleading, inaccurate, or deceptive information;

(f) to upload, transmit, or distribute viruses, malware, or any other harmful code;

(g) to collect, track, scrape, harvest, or misuse personal information of others;

(h) to spam, phish, pharm, pretext, crawl, scrape, or engage in similar abusive activities;

(i) to interfere with or circumvent the security features of our website, services, payment systems, or any related website;

(j) to impersonate any person or entity or misrepresent your affiliation with any person or entity;

(k) to use automated tools, bots, spiders, scrapers, data mining tools, or other automated means to access, monitor, copy, or extract data from our website without our prior written permission; or

(l) to engage in any conduct that restricts or interferes with anyone’s use or enjoyment of our services or that may harm Baxvo, our customers, our partners, or our services.

We reserve the right to suspend, restrict, or terminate your access to our website or services if we believe you have violated this section.

Section 14 — Automated Access and AI Agents

No automated system, bot, scraper, crawler, AI agent, or other software service may access, use, copy, monitor, purchase from, or interact with our website or services in a manner that violates these Terms, circumvents security controls, disrupts normal operation, or places an unreasonable burden on our systems.

Any automated tool or AI agent that accesses our website must accurately identify itself, comply with applicable laws and technical restrictions, respect robots.txt or other access controls where applicable, and must not misrepresent itself as a human user.

We reserve the right to block, restrict, rate-limit, or take other technical or legal action against any automated access that we believe violates these Terms or harms our services.

Section 15 — Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, services, content, and products are provided on an “as is” and “as available” basis, except as expressly stated by us in writing.

We do not guarantee, represent, or warrant that our website or services will be uninterrupted, timely, secure, error-free, accurate, complete, reliable, or free of viruses or other harmful components.

To the fullest extent permitted by applicable law, we disclaim all warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

Some jurisdictions do not allow limitations on implied warranties or consumer rights, so some of the above limitations may not apply to you.

Section 16 — Limitation of Liability

To the fullest extent permitted by applicable law, Baxvo, our affiliates, partners, directors, officers, employees, contractors, agents, suppliers, service providers, licensors, and representatives will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, or similar damages.

This limitation applies whether the claim is based in contract, tort, negligence, strict liability, warranty, statute, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, our total liability for any claim arising out of or relating to your use of our website, services, or products will not exceed the amount you paid to Baxvo for the product or service giving rise to the claim.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Section 17 — Indemnification

You agree to indemnify, defend, and hold harmless Baxvo, our affiliates, partners, directors, officers, employees, contractors, agents, suppliers, service providers, licensors, and representatives from and against any claims, demands, losses, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

(a) your breach of these Terms or any policy referenced in these Terms;

(b) your violation of any applicable law or regulation;

(c) your violation of any rights of a third party;

(d) your misuse of our website, services, products, or content; or

(e) any content or information you submit to us.

We reserve the right to control the defense and settlement of any claim subject to indemnification by you. You agree to cooperate with us in the defense of such claims.

Section 18 — Termination

These Terms remain effective unless and until terminated by you or us.

You may stop using our website and services at any time. We may suspend or terminate your access to our website, services, account, or orders at any time, without notice, if we believe that you have violated these Terms, engaged in fraudulent or abusive conduct, created risk for Baxvo or others, or if continued access is no longer commercially or legally practical.

Termination does not affect any rights or obligations that arose before termination, including payment obligations, intellectual property rights, disclaimers, limitations of liability, indemnification obligations, governing law, dispute provisions, and any other provisions that by their nature should survive termination.

Section 19 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms.

The validity and enforceability of the remaining provisions will not be affected.

Section 20 — Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Refund Policy, Return Policy, Shipping Policy, and any other policies referenced on our website, constitute the entire agreement between you and Baxvo regarding your use of our website, services, and products.

These Terms supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and Baxvo regarding the subject matter of these Terms.

Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

Section 21 — Assignment

You may not assign, transfer, or delegate these Terms or any rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate these Terms and our rights and obligations at any time without your consent, including in connection with a merger, acquisition, corporate restructuring, sale of assets, change of control, or transfer of business operations.

Section 22 — Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or relating to these Terms, our website, our services, or products purchased from Baxvo will be governed by and construed in accordance with the laws of the jurisdiction in which Baxvo is registered, without regard to conflict of law principles, unless applicable consumer protection laws require otherwise.

Because Baxvo is operated by a company organized outside the United States, you acknowledge that the operating entity, business records, customer service operations, and dispute handling may be located outside the United States.

Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection laws in your place of residence.

Before filing any formal legal claim, you agree to first contact us at Email and provide a reasonable opportunity for us to resolve the issue informally.

Unless otherwise required by applicable law, any dispute that cannot be resolved informally will be submitted to the competent courts or dispute resolution bodies in the jurisdiction where Baxvo is registered.

Section 23 — Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting the updated version on our website.

The updated Terms will be effective as of the date posted, unless a later effective date is stated. Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated Terms.

You are responsible for reviewing these Terms periodically.

Section 24 — Contact Information

If you have any questions about these Terms of Service, please contact us at:

Baxvo Customer Support
Email: i18218670319@qq.com
Website: baxvo.com