Contact Us

Do you have questions about our products or need help with your order? The Baxvo Customer Support team is always here to assist you.

If you have any questions regarding products, shipping, returns, damaged items, missing accessories, or order status, please contact us using the information below.

Customer Support Email:

baiwodatool@gmail.com

We strive to respond within 1–2 business days. Response times may be longer on weekends and public holidays.

Company Information

Store Name: Baxvo

Website: baxvo.com

Legal Business Name: Guangzhou Baiwoda E-Commerce Co., Ltd.

Business Address: Room 603, 6th Floor, W814, No. 433–435 Zhongshan Avenue Middle, Tianhe District, Guangzhou

Order Support

For faster assistance with an existing order, please provide the following information:

Your full name

Your order number

The email address used at checkout

A brief description of the issue

If the item is damaged, incorrect, or incomplete, please provide clear photos

Please do not provide passwords, payment card numbers, or other sensitive payment information.

Send Us a Message

You can also use the contact form below. Please fill out all required fields and provide as much detail as possible so we can assist you efficiently.